Refund policy
At Hard Hat Honey, we want you to love your purchase. If you are not satisfied, here’s how returns work:
• Eligibility: Returns accepted within 14 days of delivery of defective item.
• Condition: Items must be unused, unwashed, and in original condition with tags/packaging.
• Exclusions: Final sale items, custom/embroidered hats, and discounted items are non-returnable.
• Process: To start a return, email us at support@hardhathoney.co with your order number.
• Shipping Costs: Customers are responsible for return shipping costs unless the item arrives damaged or defective.
• Refunds: Once we receive and inspect the item, your refund will be issued to the original payment method. Please allow 5–10 business days for it to appear.